Why are these products being recalled?
Our understanding is that the CFIA’s investigation has been expanded to include additional flour products manufactured by Ardent Mills during certain production dates. As a result, Ardent Mills is recalling various brands of flour and flour products. Limited production codes of Smucker Foods of Canada Corp. brands Brodie™, Golden Temple®, Robin Hood®, and Purity®, as well as Ardent Mills’ brands, are impacted. Please be assured, consumer safety and product quality are of paramount importance to our Company. We continue to closely monitor this matter, and support the ongoing investigation by CFIA and Ardent Mills.
What do I do if I have this product at home?
Please dispose of the product.
Will I be reimbursed?
We apologize for the inconvenience this has caused and are offering a coupon for replacement product. Please contact us at 1-888-569-6728 (English) or 1-800-363-2756 (French), or by submitting an email via the “Contact Us” link above.
Is this a safety issue?
CFIA has designated this as a class II recall, which indicates moderate risk. Flour is made from wheat that is minimally processed. Consumers should not eat uncooked dough or batter made with raw flour. Learn more about proper usage and safe handling of flour here. If you think you became sick from consuming a recalled product, contact your healthcare provider.
I became ill after using your products.
If you think you became sick from consuming a recalled product, call your healthcare provider.
Check to see if you have recalled products in your home. Recalled products should be thrown out or returned to the store where they were purchased.
Food contaminated with E. coli O121 may not look or smell spoiled but can still make you sick. Symptoms can include nausea, vomiting, mild to severe abdominal cramps and watery to bloody diarrhea. In severe cases of illness, some people may have seizures or strokes, need blood transfusions and kidney dialysis or live with permanent kidney damage. In severe cases of illness, people may die.
Flour is made from wheat that is minimally processed. Consumers should not eat uncooked dough or batter made with raw flour.
Why is product made months ago just now being recalled?
The Canadian flour recall warning issued on March 28, 2017, has been expanded again by Ardent Mills and the Canadian Food Inspection Agency (CFIA) as a result of its ongoing investigation into possible E. coli O121 contamination of various brands of flour and flour products.
Our understanding is that the CFIA’s investigation has again been expanded to include flour products manufactured by Ardent Mills from specific shipments of wheat during certain production dates. As a result, Ardent Mills is recalling various brands of flour and flour products. Limited production codes of Smucker Foods of Canada Corp. brands Brodie™, Golden Temple®, Robin Hood®, and Purity®, as well as Ardent Mills’ brands, are impacted.
If I cook or bake the flour that has been recalled, would it be OK to use?
No. If you have impacted product, we recommend you destroy the product and we will provide replacement coupons for your product.
Food contaminated with E. coli O121 may not look or smell spoiled but can still make you sick. Symptoms can include nausea, vomiting, mild to severe abdominal cramps and watery to bloody diarrhea. In severe cases of illness, some people may have seizures or strokes, need blood transfusions and kidney dialysis or live with permanent kidney damage. In severe cases of illness, people may die.
Where was the affected product distributed?
The affected product was distributed nationally.
I threw my bag away, so I can’t tell if it was affected. What should I do?
Please dispose of the product. We apologize for the inconvenience this caused and are offering replacement coupons for your product. Please contact us at 1-888-569-6728 (English) or 1-800-363-2756 (French), or by submitting an email via the “Contact Us” link above.